Primera Consulta Medical Tourism Consultancy

Last Updated: January 2026

At Primera Consulta, we are committed to protecting the privacy and security of our clients. This Privacy Policy explains how we collect, use, and safeguard your personal and medical information when you visit our website and use our medical tourism consultancy services.

By using our services, you consent to the data practices described in this policy.

1. Information We Collect

To provide high-quality medical travel coordination, we collect several types of information:

Personal Information

• Contact Data: Name, email address, phone number, and physical address.

• Identification: Passport details and travel documentation for logistics.

Sensitive Medical Information

• Health Records: Medical history, diagnoses, and imaging (MRI, X-rays) provided via our Client Onboarding Questionnaire.

• Treatment Preferences: Your specific health goals and desired procedures.

Technical Data (SEO & Analytics)

• Cookies: We use cookies to improve user experience and analyze website traffic.

• Log Files: IP addresses, browser types, and pages visited to optimize our website performance.

2. How We Use Your Information

We use the gathered information to provide specialized international healthcare facilitation:

• Sourcing Providers: Sharing necessary clinical data with accredited hospitals to obtain treatment estimates.

• Logistics: Arranging travel, accommodation, and local transportation.

• Communication: Sending updates regarding your medical journey and appointments.

• Compliance: Meeting legal and regulatory requirements.

3. Data Sharing and Disclosure

We respect your privacy. We only share your information with third parties in the following circumstances:

• Medical Providers: With your explicit authorization, we share medical records with potential hospitals and surgeons abroad.

• Logistics Partners: Sharing names and dates with hotels or transport services to secure bookings.

• Legal Necessity: If required by law or to protect the safety of our clients and staff.

We never sell or rent your personal information to third-party marketers.

4. Data Security

We implement robust security measures to protect your sensitive health data:

• Encryption: Using Secure Socket Layer (SSL) technology for data transmission.

• Access Control: Limiting data access only to authorized personnel involved in your coordination.

• Secure Storage: Using encrypted servers to store medical documents.

5. Your Rights and Choices

You have the following rights regarding your data:

• Access: You may request a copy of the personal data we hold about you.

• Correction: You can request that we update or fix inaccurate information.

• Deletion: You may request that we delete your data (subject to legal record-keeping requirements).

• Opt-Out: You can unsubscribe from our newsletters or marketing communications at any time.

6. International Data Transfers

As a global medical tourism agency, your information will be transferred to medical facilities in other countries. Please be aware that data protection laws in these countries may differ from those in your home jurisdiction. We take steps to ensure your data remains protected during these transfers.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Privacy Officer at:

• Email: [Your Contact Email]

• Phone: [Your Business Phone Number]

• Address: [Your Business Address]